Failed sending data to the peer

I use the email tool quite a lot, but recently some have been failing! This is the error message:

00:01:4.401 - Error - ToolId 91: Record#1: Failed sending data to the peer

I set up the tool (SMTP, port, etc.) the same across all instances of the email tool, but it seems to work for some (most) but not others! Any ideas?

I run this workflow on server (the email tool can't be run from designer at my organisation).

Server

Accepted answers

data_rachel

UPDATE: Managed to get it fixed by swapping the delimiter "," for ";" between email addresses!

All comments

DavidSta

Hi Rachel,

an option might be that you are blocked out by the mail server caused by too many (parallel) login attempts.

I had a similar problem with AWS SES, changing the port resolved it for me.

Or the easiest option, check your password again, this might also cause this error message (e.g. gmail)

hybird21

Hi Rachel,

We just ran into the same issue (Failed sending data to the peer) and it turned out to be a bad email address (contained two @ signs in the address). I'm sure you've checked for that, but it was easy to miss as we thought we tested different combinations of bad emails.

Kyle

data_rachel

Thanks @hybird21 and @DavidSta for your suggestions. I don't think it is either of those because I've manually checked the email addresses, which is just a short list of around 11 possibilities (and why would it work on some workflows and not others?) and the workflows that don't work, don't work even when I run them manually from server (so wouldn't be too many parallel requests). I don't have any password details embedded in the tool/workflow.

My next step will be to check the workflows that do work to see if I can identify any differences between those and the ones that don't.

Q_Ball

Did you resolved this issue ? I get the same but only when I attach a spreadsheet to send. It works fine emailing out without the attachment.

data_rachel

No, could not get to the bottom of this. None of my mails have attachments, other than tables (which they all have - both the ones that send and the ones that don't). I'm still looking for a solution and appreciate your suggestions.

raghu1330

I am getting the same issue, its says"Error: Email (94): Record#1: Func 'curl_easy_perform' failed, ret = 55, desc = Failed sending data to the peer"

Kanatee_r

Did you fix this issue?

cdeery

I got the same error as above, in my case there was a typo in the email address. something like @gmaill.com vs @gmail.com

thulasir

This is because email recipients are not active. Removing the tick in the email success/ Failed status will give an error(Workflow configuration). Recipients should be active. I fixed the issue

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