Issue List
Hi all
I am receiving a daily file which shows data failures for a field and appending information to a master file. When there is no error at a given date, a record on OP ID 99999 is created.
I would like to count how many times an issue happened and how long it took to resolve it. I tried summary tool but I can only get first and latest date the issue happened. However trick is that I would like to count the issue per operation id for each individual occurrence. For example for Op Id 542145, 2 different times error happened and it took 3 day to fix in total (2 days for first error, 1 day for 2nd error), so result should be 2 error 3 days. For 545287 op id, there is 1 error resolved in 2 days.
Can you advice me how to tackle this?