Error when using File Browse Tool on Alteryx Server

I am trying to run an analytic app on Alertyx Server. The app run fine on Designer, but when I try to use the File Browse tool on the server I get the below error message.

Alertyx File Browse Error Message.png

I am able to write files from the server so I don't think it is a permissions issue. Based on the file path in the error message it appears as thought it is trying to put the file path of the workflow ahead of the name of the actual file.

Any ideas on what could be causing the problem and how to fix it?

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BenBo

I feel like i might be stabbing in the dark, but it could be a file path problem on the Server. Have you tried using UNC path instead? My initial thinking is that the Server has no idea what drive "D" is.

gab3

I forgot to mention that I did check to ensure that all dependencies were UNC.

Alexandra_Mannerings

We're experiencing the same problem! We have a file browse and it's suddenly stopped being able to find the uploaded file when it runs in the Gallery (although it works just fine in Debug mode in Designer). If anyone has any ideas, we're all ears...

bcotton

This issue began for me when our server upgraded to SSL and changed from HTTP to HTTPS. The solution I found to work on this issue was to select "Workflow Options" when saving to the Gallery and navigate to "Manage Workflow Assets". From here you are able to uncheck everything labeled input or output. I assume this removed the need of the server to save the file to the _externals staging area which is why the file path looked messed up in the error. Hope this helps someone.

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