Analytical App Produces Blank Output File

Hey everyone!

I am currently using Alteryx Designer on a VM, and upload workflows/apps to our Gallery.

When I run a specific workflow in designer on the VM, it produces an output with 24k rows. However, when I run the same workflow after it has been saved to the Gallery, it produces a blank output file. Only with the column headers.

I have a feeling this is because the Gallery doesn't have access to write to the location set in the output tool on the gallery, but no error is produced when the output is generated from the gallery. Just a blank file. I've tested this by swapping the output tool save location in designer to a shared drive that the gallery doesn't have access to, and the workflow errors. So I'm not sure why the output is blank if security/access is the issue...

Does anyone have any ideas or inklings about this? Pretty stumped...

Cheers,

Mon

Output

Accepted answers

MonBrazier

Turned out that the service account didn't have access to the directory I was saving the file to

All comments

Paulteryx

Typically you see an error when Alteryx doesn't have write access to a particular place. The fact that the schema is coming through is some evidence that Alteryx has access to at least write some data. Are you running it in the Gallery or the scheduler? Also, do you have valid credentials entered in the Alteryx Server System Settings under the Run As section?

MonBrazier

I'm running the workflow from the Gallery, without the scheduler. Just manually running it myself at this stage.

Yes - we have had a service account created for Alteryx, and the credentials are entered in the Run As section.

ivy29gm

When you uploaded your app/workflow, which workflow assets did you include? You may want include the output spreadsheet and see if that makes a difference. Also, enable event in your workflow and send yourself an email containing the app results so you can debug.

\S2

MonBrazier

Turned out that the service account didn't have access to the directory I was saving the file to

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