Server Error - Unable to allocate memory for temp files

Hi all,

On a daily basis, we're receiving "Unable to allocate memory for temp files" when running workflows on Alteryx Server 2018.4. I've looked through the community, but I can't actually see the issue has been resolved.

Does anyone have a definitive reason for, and / or, solution to, this particular issue? While the message seems to be quite self-explanatory, there's nothing obvious on the server that indicates any resource related issues.

Appreciate the feedback.

Cheers,

John.

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Hi John,

No problem thanks for replying.

If you are interested the reason for the failures is what happened beforehand is effectively saying....

"here Alteryx you can use 126GB RAM" Then when it tried to use it, it wasn't able to get it, so failed.

Now the limit is set to resources available the error no longer occurs.

All comments

Within your system settings on the server, what location to you have set for the Temporary Directory of the Engine General tab?

And then what space do you have on that drive?

Also, what is the Default sort/join set to and what amount of RAM do you have on the server?

Thanks

Joe

Joe, thanks for replying so quickly - appreciated.

I've asked the server boffins to answer some of those questions for me.

I am told, that within the "Worker Configuration" settings on the server, that the Sort/Join is set to 43Gb. Apparently, the whole server has 512Gb.

Will reply when I know more on the other elements.

Thanks again.

Hi,

Getting the facts now:

Engine Configuration, Temporary Directory is on E:\Alteryx\Engine.

The E drive is a SAN, with 420Gb free.

Contrary to my post before, I've been advised that the "Default sort/join memory usage (MB)" is 13016.

The server is currently running at 2% memory used.

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