Sending HTML Email with Email Tool

I haven't had any success attempting to send a HTML format e-mail using the Alteryx E-mail tool. The tool doesn't recognise when the body is HTML or provide the option of configuring the tool to send the e-mail as HTML format. As a result the HTML gets sent as plain text.

The render tool can be used to render the HTML into an image and passed into the Body of the Email tool however this means that an image is sent rather than HTML and the href links can't work.

I'm currently sending e-mail using the bmail command line client (in a Run Command tool) so that e-mails can be sent as HTML.

Has anyone else experienced this problem or found a solution using built in tools?

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MarqueeCrew

@Inactive User,

You might want to write this up as an idea for an alteryx enhancement.

Cheers,

Mark

mhayashi

I could totally use this functionality for a use case i am working on. Is this submitted as an enhacement yet?

brianscott

Note to anyone still listening. I found a workaround for this problem. Posted here: https://community.alteryx.com/t5/Alteryx-Product-Ideas/Email-Tool-Enhancement-Reporting-Palette/idc-p/65744#M4058

Good luck.

jason_scarlett

The attached workflow allows you to send HTML formatted emails without external email software.

The is as per Brian Scott's instructions here: https://community.alteryx.com/t5/Alteryx-Product-Ideas/Email-Tool-Enhancement-Reporting-Palette/idc-p/65888/highlight/true#M4063

Please share! This is one great solution!

Jason

passthroughHtmlWorkflow-BrianScott.yxmd

gabrielvilella

Hi @jason_scarlett and @brianscott

Does this solution still work? I have downloaded the demo file and tried sending it to me, but there is nothing showing up on the body of the email. Any help is appreciated, thank you!

Jérémie

Hello @brianscott, Hey @jdrummey !

I was wondering if there was a workaround since the 2021?

Best regards,

Jérémie

jdrummey

Hi @Jérémie , I haven't tried...when I need to send HTML emails I've used other tools.

masontrullinger

We too rely heavily on using Alteryx to send HTML emails and are forced to be stuck on Designer 2022.1.1.25127 to ensure this functionality doesn't break.

Rod0Davis

I have been able to send HTML emails.

Don't use full HTML. Just make your body an HTML snippet. Here are two example body formulas I have used that work very well:

"The attached report file " + [File Name] + " created on " + DateTimeFormat([RUN_DATE], '%m/%d/%Y') + " has been generated for your use..Classification: Internal"

'The data load process has completed for ' + DateTimeFormat(DateTimeToday(),'%A') + ', ' + DateTimeFormat(DateTimeToday(), '%m/%d/%Y') + '.Files written to: <a href="xxxxxxxxxxxxxxxxxxxxxxxxxxx">Prod Data Landing</a>Summary:Found ' + ToString([Elements_Found],0) + ' elements.Found ' + ToString([Data_Record_Count], 0) + ' data records for ' + ToString([Valid_Count],0) + ' active elements.Found ' + ToString(ToNumber([Unique_User_Name_Record_Count]) + ToNumber([Unique_User_Name_Record_Count_2]), 0) + ' unique user names.Producing ' + ToString([Update Record Count], 0) + ' records updated within the past 5 days.' + [Missing Keys] + 'Technical Staff'

Hsandness

@Rod0Davis @rshoe

Putting the HTML snippet in the body of the Email or the Report Text tool did not work for me. I wrapped the tags in quotations and without quotations and the tags showed up as plain text each time. Any advice? Screenshot 2025-12-03 114512.jpg

rshoe

Hello! Happy to try and help!

I have not found it to work by putting HTML directly into the email tool or report text tool.

Instead, I attach a formula tool before the email tool to create a "body" field. I believe this is what @Rod0Davis was referring to. This is where I put the HTML, and then choose that field as the body in the email tool. Below I have snippets where I used the HTML you provided and was able to send and receive the email with formatted text.

I hope this works for you.

Hsandness

Thanks for the quick response. I'm not able to get that setup to work. I even simplified the HTML tag so that there are no CSS properties and here is what I got. You and I are on different versions so I'm guessing the error message I'm receiving is due to version incompatibility.

HTML text in Formula Tool: "The attached report file"

Email Tool: Uses the above HTML from the Formula tool in the Email Body section of the Email tool.

Alteryx Version: 2022.1.1.42725

Screenshot 2025-12-03 123917.jpg

rshoe

That is unfortunate. I am using it in designer, but from my research HTML passing through a formula tool is not supported on the server. Sorry, I could not help.

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