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Saving Alteryx Designer Usage Statistics / User Data

CiaranA

Hi Alteryx Community,

I'm trying to track Alteryx Designer & Alteryx Server usage statistics across my organisation.

I can track licences / seats used via the licences.alteryx.com portal which is somewhat useful but only picks up people who've obtained the licence key through me. More important for me is usage counts, statistics, and workflows of all Alteryx Designers within organisation.

I tried to follow the below steps but got confused as to what this actually required me to do - Changing the runtimesettings.xml on each designer C: Drive?

https://help.alteryx.com/server/current/admin/Configuration/SaveDesignerUsageData.htm

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Accepted answers

ChristianR

Hi @CiaranA

Yes. It is as simple as that. However let me clarify that you need to use your Gallery URL as specified on your Alteryx System Settings. Of course if you are using http://localhost/gallery this will not be resolvable from any machine so you need to make sure you are using the server name or DNS if you have one setup.

Once this is setup you have two options to analyse your data:

Read the data directly from Mongo Collections using MongoDB Input "usageReports"
Use the Server Usage Report. You can download the corresponding version based on your Server version from licenses.alteryx.com under Alteryx Server section

All comments

AmeliaG

Hi @CiaranA,

Does your organization do a silent install (i.e. IT-managed, packaged installs) or do users download individually?

Thanks,

Amelia

CiaranA

Hey @AmeliaG, thanks for the response.

We are in the process of designing the former - a silent packaged install.

Ciaran

yuriy

Alteryx team, looks like this page (https://help.alteryx.com/server/current/admin/Configuration/SaveDesignerUsageData.htm) is referenced in multiple articles in the community, but every time i click on it, it takes me to this page instead https://help.alteryx.com/current/server

Can someone please take a look at that?

Does anyone have that page saved?

Thanks

Dynamomo

Hi @AmeliaG! Could you or one of the team update the link that you and others have shared cause it doesn't really go anywhere useful anymore. Thanks!

NatalieH

Thanks for reporting. I've updated the link. It now goes to https://help.alteryx.com/20213/server/environment

Link86

Can the edit of the runtime settlings be done for a silent install? I didn't see that answered above when it was asked and reported.

CiaranA

@Link86 wrote:
Can the edit of the runtime settlings be done for a silent install? I didn't see that answered above when it was asked and reported.

Yes you can still use this method when creating a an application package for your organisation to silently install as admin to users.

As described you need to do the below, we lay down the customised RuntimeSettings.xml via scripts as part of the install.

To answer your initial question you will need to change the RuntimeSettings.xml from C:\ProgramData\Alteryx folder for each Designer Installation.

For instance, this is what I have on my local environment:

<PhoneHomeUrl>http://localhost/gallery</PhoneHomeUrl>

</Designer>

khess85

Is there an updated version of this line?

https://help.alteryx.com/server/current/admin/Configuration/SaveDesignerUsageData.htm

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