Problems opening workflow due to computer change

Question

-We recently switched computers at the office and had to download a new version of Alteryx. The problem is that we have a workflow connected to Google Drive tools, which in turn connect to spreadsheets. However, because the workflow is quite large and has multiple connections, I can't open it; it keeps generating errors or the window remains blank. Do you know how to fix this so I don't lose the work I've already done?

error_alteryx_workflow.png

J-Li · Answer

Is  it possible to share the specific error messages/codes the platform is raising. From the evidence you shared I could get the issue summary and a snapshot of a frozen workflow execution. My apologies if I missed something here.

mauromorales · Answer

I do not why but I had the same error last year  and I resolved installing again and using the administrator version.