Alteryx one

Question

Hello there,
I’m experiencing an issue receiving the password‑reset email from AlteryxOne.
I’m not getting the email with the reset code, and yes—I’ve already double‑checked that my email address is correct and verified that nothing is in my spam folder.
Could you please assist?
Thank you.

AlteryxMatt · Answer

Hi @AntoM!

Here are some troubleshooting steps you can take that can be found here: SSO FAQs

alexnajm · Answer

There have been some Alteryx One incidents and subsequent maintenance happening over the course of this morning, so I'd say give it some time and then try again later!