Issue activating Alteryx Designer with free trial – Unknown system error

Question

Hello,

I couldn’t find any information about my situation. I’m trying to activate Alteryx Designer using a free trial.

When I enter my email address, I get an “Access Granted” message (in French: Accès accordé). However, when I return to Alteryx Designer to complete the activation, I encounter an error stating: “Cloud license activation failed due to an unknown system error”.

Has anyone experienced this issue, and is there a solution?

For reference, I’m using the US1 Alteryx Cloud connection (https://us1.alteryxcloud.com).

Thank you in advance for your help.

accès .png

erreur systeme.png

p_ng · Answer

Hello! Have you managed to solve it yet? I’ve encountered a similar issue too.

Nekauli · Answer

Well, I've got my free trial license on Alteryx One, I'm trying this activation : Activate Designer in a Free Trial with Alteryx One Platform

dreldrel · Answer

Alteryx Designer and Alteryx Cloud are two different things. Your trial license may only work for Alteryx Designer