Error from 5/13/25 Update | Uninstalling Copilot

I did the 5/13/2025 Alteryx Designer (non-admin) update but it errors out anytime I try to run a job. I saw that I need to uninstall Alteryx Copilot but I can't seem to find the path as noted on the release notes - For Non-Admin Designer copilot uninstall instructions.

I did multiple searches on my local drive but cannot find this path. Can someone please help? I'll need to run the previous version until I can figure this out.

Alteryx Copilot

Accepted answers

alhamzafri_khairin

I also have the same problems. But after reading the documentation carefully, I successfully located the Copilot folder. The main thing you need to look first is your previous Alteryx Designer version (not the 2025.1) and identify whether it is an Admin or Non-Admin version. My Alteryx v24.2 is Non-Admin so I navigate on the Non-Admin directory.

All comments

Qiu

@RoelOnRails

Here has the instruction for uninstalling, lower portion.

https://help.alteryx.com/aac/en/alteryx-copilot.html#update-copilot

Qiu

@RoelOnRails
I am having the same issue now. 😁

RoelOnRails

The instructions doesn't help here since I can't find the path in my local directory. I'm still having to use the previous version for now.

Qiu

@alhamzafri_khairin
Thank you for providing details.

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