Run as Analytic App - Broken UI

Question

Hi Everyone!

At my job I have to test and build workflows regularly. Unfortunately after playing around with the installation of various versions (as well as "editions", as in Admin or User) of Designer Desktop at the same time (Admin from my firm's official MS Store alternative, and the User edition from Alteryx's site), I noticed that when I run the workflow as an Analytic App, the window's UI is broken in a way that it doesn't break the lines of strings, nor does it let me scroll down enough so that I could see the questions, and finally, a chunk from the top seems to be missing as well.

Currently there are two versions installed on my Win11 laptop:

* The—so to say—official Admin version from the firm's Store app: v.2023.2
* The User edition that I've installed from Alteryx's site: v.2024.2

Edit: The screenshots were grabbed from my 2560x1440 screen whilst the window was "stretched" from top to bottom.

Is there an option that I could change in order to fix the problem before I have to delete any trace of Alteryx (including my visual config) and then try to reinstall it?

Thank you for your input in advance!

- László

alteryx_bug1.png

alteryx_bug2.png

alteryx_versions.png

zolnail · Answer

Thank you, Matt!

I'm going to give it a shot.

AlteryxMatt · Answer

Hi @zolnail!

I think this may be a good candidate to report through my.alteryx.com to ensure Customer Support is aware and can provide insight into resolution. The case submission process will also search the Knowledge Base in case there is a known solution