Hi Alteryx Community,
I am reaching out for assistance with a problem my team and I are encountering within a multi-chained Alteryx application that interfaces with Microsoft Excel. Our application consists of three main parts:
- App 1 - Authentication
- App 2 - Data Download
- App 3 - Output
In the final app, we output multiple files to Excel. While most of the files are posted without any issues, we are consistently running into a problem with one particular excel file (.xlsx). When we attempt to open this file in Excel, we receive the following error message:

If we proceed by clicking 'Yes' to recover the contents of the workbook, we find that the file formatting is severely disrupted, rendering the file unusable.
We have tried to troubleshoot this issue internally but have not yet identified the root cause or a solution. Here are some specifics about the problematic file and our process:
- The issue occurs with the same file each time.
- The file size and complexity are comparable to the files that are posting successfully.
- The error presents itself regardless of the user or the data being processed.
We would greatly appreciate any insights or suggestions from the community on how to resolve this issue. Has anyone encountered a similar problem, or does anyone have recommendations on steps we can take to diagnose and fix the error?
Thanks,
Isabelle