Hi,
I cleared the Alteryx foundation micro-credential on last Monday (20 May 2024) but haven't yet received the certificate from credly.
Can someone please tell me how many days does it take for the certificate.
Thank you
Omkar
it usually takes 48 hours! You can email certification@alteryx.com / Credly, Inc. to see where it is
Thanks for the reply, but it has been 96+ hrs, still not received the certificate !
I have sent the email, they have also created a case, but no updates further.
Thank you,
Can you screenshot the email with the passing score? I checked your profile's badges and I am surprised to not see the foundation micro credential badge at least!
Sure. Here it is -
First off congrats! The first step in a journey of many certifications I hope.
Hopefully also they'll get back to you soon about the issue! I am not sure there's anything else that can be done at this stage.
Thanks !
I have sent them another reminder email, hoping to get a response soon !
I think you tried to reply to the no_reply email - make sure you are sending the email to certification@alteryx.com
Out of curiosity, did you enter your community name into the Exam form prior to accepting the test? Usually it posts the badge to your profile upon completion, and then the Credly email can take up to a few days to show up. But as Alexnjam mentioned, the badge isnt on your profile page. This leads me to believe that the the community name may have had a typo, or wasnt entered on the form.
Great point @cjaneczko ^
Yes I think I had entered the community name, not sure about any typo.
Is there any way to correct this mistake ?
Thanks
@omkarvyas I am also facing same issuerecently i recertified my micro credentials but the community has not updated it on profile nor the certificate is updatedi suggest you to reply -certification@alteryx.comwith screenshots of the passing scorehope this helps.
Hi all - We've had some isolated cases where the Foundation certification and possibly other micro-credential Community badges has disappeared from some accounts. We're actively working on this problem. You can email certification@alteryx.com if your account has been affected and we'll let you know when the issue has been corrected.
Thank you for your patience!
certification@alteryx.com Hi had certified the Alteryx designer advanced on 11 July 2024 but I didn't get the email from admin@credly.com till now and the waiting time went beyond the time they mentioned for receiving the email. I checked all the spam folders for these emails and have not yet found them there
