Workflow errors on server "Cannot find macro "..\..\_externals\2\CReW_Version.yxmc"

Question

Hi,

We recently upgraded our server from 2022.1.1.40869 version to version 2022.3.

After doing so, previous workflows that were working as intended are now erroring out if we make any adjustments to them, and then load them to the upgraded server.

We are getting the above mentioned crew version error when running on server. We can see the macro in our files. The crew macro in question is embedded through other macros within our larger workflow we are trying to run.

Any help is appreciated, this is putting us at a stand still right now.

tcouey · Answer

Our response from alteryx support team about the issue was very displeasing. We were told the crew macros are 3rd party so they couldn't assist on the issue. That's incredibly frustrating. Thankfully, there are plenty of people willing to help on community.

tcouey · Answer

We have verified that we do have the crew macros selected as assets when uploading to server but we still get the error.

Gawa · Answer

hi @tcouey

When you saved WF after version-up, did you confirm that you surely included crew macro as assets?

If not sure, please upload WF again, and go to WorkFlow Options-> manage workflow assets, and check the necessary Macros.