Alteryx Designer Activation Error

Question

Hi,

I have received a key from the admin and tried using the key, both as an admin and a user but facing the same issue. Can someone guide me into how to activate the designer key.

The Error is:

Your computer is unable to access the activation service. Contact your license admin for help with licensing.

Contact your license admin to verify your network meets the system requirements.

I have also contacted people who have provided me with the Key, but the issue could not be resolved.

Product Name: Alteryx Designer
Part Number: AX-100072
Quantity: 30
Start Date: May 30, 2023
Expiration Date: Jun 28, 2023

Thanks.

Screenshot 2023-05-30 164641.png

jdminton · Answer

There is a gear icon at the top of the Manage Licenses page that will switch you between two options. I got the message you shared when I used the Partner Data License Manager. You should be able to switch back to the other option and paste your key normally there.

RSreeSurya · Answer

Hi,

Please send an email to fulfillment@alteryx.com, with detailed explanation of the issue. Team will help with activation.

RSreeSurya · Answer

Hi @Hemanth22 ,

License key shouldn't be shared, could you please remove that as it is considered as sensitive data