how can fetch more than 100 Jira cloud Ticket via Alteryx Download tool?

Question

Can extend the record limit? I want to download all the issues.

JamesCharnley · Answer

@gowriangry  sounds like you pretty much have it sorted to the limits of the API. The cloud documentation uses 1000 as the example of a large number to find the maximum, so my guess in this instance is there isn't a way to do it faster!

gowriangry · Answer

@ James Charnley

Jira able to fetch 5000 tickets in one call. Jira cloud only show 100 tickets.

I used Generate Rows and macro to fetch whole tickets. But that option workflow run almost 17-25mins to fetch all tickets. that's why i try to fetch at least 5000 ticket in single run.

JamesCharnley · Answer

@gowriangry ah ok! I've had another look over the documentation and it says ' if the returned value of maxResults is less than the requested value, the returned value is the maximum.' So I guess you'll just need one call per 100 results in this instance, each one with a startAt value 100 higher than the last.