Salesforce Output connection issue

Question

Hi All,

I am pretty new to Alteryx. when trying to connect salesforce output tool am facing issue as follows "Unable to reach REST API" (screenshot attached).

Not able to figure out issue. My Login, password, security token is correct.

Can anyone help me on this.

Salesforce Output Issue.PNG

TheOC · Answer

My apologies, I forgot to attach the documentation. This can be found here:
https://help.alteryx.com/20221/designer/salesforce-output-tool

Kind Regards,
Owen

TheOC · Answer

hey @skurukun 
I could be mistaken - I'm not terribly familiar with the Salesforce tools, and the times I have been they have just worked.

I suspect the issue is your URL. As per the documentation:

* URL: Enter your Salesforce URL in the following format: https://[instance].salesforce.com where [instance] refers to the specific server that pertains to your Salesforce environment.* https://na9.salesforce.com
The easiest way to determine your instance is to log in to Salesforce in a browser at https://login.salesforce.com. Once you are logged in you will be redirected to a URL that contains your instance.

Looking at your URL, you may need to remove everything after '.com', and you may want to double check your instance name.

Let me know if this helps.

Owen